No, at Beldeur we do not charge subscription fees. After the one-time purchase of the product, you can use all the functionalities and the associated app without additional costs.

Each product comes with a clear manual that guides you step by step through the installation process. In addition, there are online tutorials and videos available on our website to support you with the installation. If you do experience any problems, our customer service is ready to help you.

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Our products are equipped with advanced motion sensors. When motion is detected, you will receive an immediate notification on your smartphone via the linked app. This allows you to react in real time and, if necessary, take immediate action.

At Beldeur we offer a 2-year warranty on all our products. This warranty covers defects due to material or manufacturing faults. In case of problems, you can contact our customer service for support or replacement.

We process orders within one business day and ship them within two business days. The exact delivery time depends on your location and the availability of the product and the workload of the courier services. You can usually expect your order within five to eight business days. Once your order is placed, you will receive a confirmation email with an estimated delivery date and a tracking number to follow your package.

Yes, after placing your order you will receive a tracking number that will allow you to track the status of your delivery. You can use this number on the carrier's website to get real-time updates on the location of your package.

Although we do our best to deliver your order on time, sometimes unforeseen delays can occur. If you notice that your order is delayed, please contact our customer service. They can provide you with the latest information and offer possible solutions.

At Beldeur we do not charge shipping costs for orders within the Netherlands and Belgium. However, for international shipments, costs may apply. These are clearly stated during the checkout process.